Thank you for visiting TheHydroJug.site! We are committed to providing you with fast and safe delivery services. Please read the shipping policy below to learn more about order processing and shipping.
Processing Time
All orders will be processed and shipped within 1-2 business days after payment is received.
If there is a holiday or promotion period, the order processing time may be delayed, please be patient.
Shipping Time
Domestic Orders: We offer standard and expedited shipping options, and the delivery time is usually 3-7 business days, depending on your region.
International Orders: International shipments usually take 7-14 business days, depending on the destination country and customs processing time.
Shipping Costs
Shipping costs will vary depending on your order total and shipping address. The final shipping cost will be automatically calculated and displayed during checkout.
We offer free shipping services for orders that meet certain conditions. Please pay attention to the website for promotions or free shipping conditions.
Shipping Methods
We work with several well-known logistics companies, including UPS, FedEx and DHL, to ensure that your order can be delivered in a timely and safe manner.
Once your order is shipped, we will send a tracking number via email, and you can check the shipping status of your package at any time.
International Shipping
We offer worldwide shipping services, and specific countries and regions can be selected on the checkout page.
Please note that international orders may be subject to customs and import taxes in the destination country, and any additional costs are the responsibility of the buyer.
Shipping Address
Please make sure the delivery address you provide is accurate. We will ship according to the address you provide. If the address information is incomplete or incorrect, we may not be able to deliver the package in time.
Change Shipping Information
If your order has not been processed, you can contact our customer service team to request a change in the shipping address. Please notify us as soon as possible, as orders that have been processed cannot be changed.
Shipping Delays
In special circumstances, such as bad weather, holidays or other uncontrollable factors, shipping may be delayed. If your order is unusually delayed, we will do our best to coordinate with the carrier and notify you in a timely manner.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number, which you can use to check the order status on the corresponding logistics website.
If you have any questions or need more information about the shipping policy, please feel free to contact our customer service team, we will be happy to help you!
Contact:
Email: thehydrrojug@site.com
Phone: +1714-568-4190
Thank you for your support and have a happy shopping!